Please, receive our warmest regards from the Excellence Group. Dear guest,First and foremost, we would like to thank you for choosing Excellence Playa Mujeres to vacation and for taking the time to share this review with the TripAdvisor readers.We are very pleased to read that the outstanding service provided fully exceeded your expectations. Tried to address it with mind you 3 differ t managers & not one response acknowledgement or anything at all. Please, rest assured, we will pass your kind words to the entire team.It has been a pleasure having you with us and we look forward to seeing you back soon. See 19,396 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor… Hours. He is still talking about that dessert, 2+ weeks later! Sadly, we were not at the resort to experience this for ourselves because we were away on a full day excursion to Chichen Itza. We look forward to welcoming you back next year. CHEZ ISABELLE DRESS CODE: Dinner - Casual Elegance, SPICE DRESS CODE: Dinner - Casual Elegance, BASMATI DRESS CODE: Dinner - Casual Elegance, Ceviche de mero estilo Ensenada (grouper ceviche Ensenada Style), Gorditas de chicharron / pork rind gorditas (fried corn dough with chicharron), Salbutes de pavo / turkey salbutes (small corn tortilla with black beans and turkey), Chiles en nogada / chile poblano stuffed with ground beef and pork, dried fruit and pecan sauce, Enmoladas / chicken tacos with mole poblano sauce, Sorbete de mezcal y naranja / mezcal and orange sorbet. Featuring a vast array of options, each offering is more delicious than the next. Upon inspection, they are then transferred to the Carniceria, a room dedicated to the preparation of all meats. Unlike last years experience at Excellence Playa Maya we have not had any problems being seated at the specialty restaurants. Excellence Playa Mujeres is more than a 5 star hotel. They were there from 9-5 everyday (or almost) always smiling, anticipating your needs, chatting with everyone...pure joy to have them around!This being said, I don’t know how they do it, but Excellence PlayaMujeres keeps getting better and better year after year. This takes place at the beach in front of the X Lounge where tables and chairs are dressed in all white. Excellence Playa Mujeres, Playa Mujeres: See 19,385 traveller reviews, 26,097 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 14 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. So this is our 6th stay at Playa. Dear Anne,First of all, we would like to thank you for your recent stay at Excellence Playa Mujeres and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations once again and we highly appreciate you enjoyed the improvements we have made since your last visit. So skillful and delicious too! I appreciated the time he took out of his busy schedule to focus it on our dinner and help the head chef serve us. These stations allow employees to wash up by using their hip to turn the sink on, utilize sensor activated soap and sanitizer dispensers and pull out paper towels - all without having to touch anything with their hands and taking the extra measure of keeping hands clean. For our dinner, we enjoyed the following dishes: Pimientos del piquillo relleno de cangrejo / piquillo peppers with crab salad, Croquetas de jamon serrano / serrano ham croquettes, Mejillones al vino blanco / mussels in white wine, Lengua de ternera en salsa de perejil y ajo / veal tongue with parsley and garlic sauce, Montadito de manchego y chorizo / manchego cheese and chorizo, Pulpo a la gallega / galician style octopus, FLAVOR MARKET DRESS CODE: Dinner - Casual Elegance, Crema de champiñón porcini y trufa blanca / porcini mushroom and white truffle cream, Cola de langosta en mantequilla de eneldo / lobster tail in dill butter, Filete de res, pure de papa, reducción de cabernet / beef filet, mashed potatoes, cabernet reduction, TOSCANA DRESS CODE: Dinner - Casual Elegance, THE GRILL DRESS CODE: Dinner - Casual Elegance. Shorts, bermudas, sarongs and t-shirts are welcome. With the feel of the soft sand in between your toes, the gorgeous sunset and shore breeze in your hair, you cannot help but sit there and ask if you're dreaming lol. My goal is to share my culinary adventures in hopes to inspire you to embrace life in a delicious way... sashimi bar with condiments (wasabi, ginger, edamame, soy sauce, etc), lox & bagels bar with a variety of toppings (hard boiled egg, capers, onions, various cream cheese), 2 made to order griddle stations (for eggs/omelettes, waffles, crepes, pancakes), chafing dishes with breakfast meats (sausage, bacon, ham), juice bar (various juices prepared in ready to go glasses and made to order too), yogurt bar with toppings (granola, fresh fruit, jams, etc), fresh fruits (melons, pineapple, papaya, berries, oranges, etc, cereal bar (assorted small boxed cereal with milk), Mexican favorites (quesadillas, taquitos, rice, beans, chilaquiles, etc), mimosa bar with assorted juices and champagne, bloody mary bar with tomato juice, vodka, olives, etc, coffeehouse favorites (hot & cold coffee/tea, espresso drinks), gelato (yes, for breakfast - why not?!.. They were all delicious and I could have easily had a pitcher to myself at the table! This resort had been on my bucket list for a long time, so today I’m super excited to share my Excellence Playa Mujeres review with you guys! The truth is, the internal time of the room service kitchen is having your food ready and delivered by 30 minutes. Excellence Playa Mujeres, Playa Mujeres: 19,272 Hotel Reviews, 25,963 traveller photos, and great deals for Excellence Playa Mujeres, ranked #1 of 14 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor. First- apologies to the staff in this restaurant/you deserved this review before now - I've been home 4 weeks and have EXCELLENT memories... you have inspired us to want to return next new year. All of these entrees were outstanding. AGAVE DRESS CODE: Dinner - Casual Elegance. I had a chance to chat with the chef and learned that while training to work at Basmati, he was taught to cook Indian/Pakistani chef for 4 years. Thanks to management (Lorenzo, Ignacio, Carolina, Nelson, Pedro), the incredible chefs (Benjamin in Magna and all others) to the great staff in Excellence Club (Jacqueline, Corazu) to the concierges at the pool and the beach ( Cesar, Erick, Jose and Manuel) and Yael and Lisette (block 8) , the waiters in all restaurants but especially Angel (Magna and Grill) and Gilberto (Toscana) great pizza guy (Roman) and fabulous bar staff (Reyna at the Terrasse and also Cesar at Martini bar...such a showman) But the two that made my stay even more special MARTHA and TONATIUH at the Cielo. Not shown are bins for used oil and also organic materials such as fruit and vegetable waste. See 19,394 traveller reviews, 26,123 candid photos, and great deals for Excellence Playa Mujeres, ranked #1 of 15 hotels in Playa Mujeres and rated 5 of 5 at Tripadvisor… This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Here are pictures of the full menu in which our dinner was taken from: , an anise liqueur made in the Yucatán region of Mexico. Staff is here as early as 5am to 6pm preparing the daily rolls and pastries found on the buffets and all dinner restaurants. Aside from the use of quality ingredients, pristine kitchens kept at the highest sanitary and organizational standards, welcoming and professional service, and knowledgeable staff with a smile, my lasting impression of EPM's food is nothing short of excellence. Champagne, wine, and requested cocktails are also available. Within the pastry room is this large marble island. Besides, we would like to remind you that our corporate customer service department remains at your disposal at [email protected] in order to further discuss the matter.We would like to thank you for your valuable feedback and we sincerely apologize for your experience and we hope there will be an opportunity for us to reinstate your confidence in us. I was quite surprised to see our room number and last name on this page right on the board! We started the dinner with some sangria and three various kinds were available made with red, white and peach wines. A specific freezer just to hold the ice cream is highly monitored so that the ice cream freezes correctly for the perfect consistency. Question for you--you guys got special menus in a couple of the restaurants...was that due to being on your honeymoon, being EC members, or due to being a brand ambassador? As a result, garbage and waste are labeled and disposed accordingly by material - plastics, metals, and tetrapack containers. Main Courses - We were each served a tasting platter of 3 entrees and rice. Our server, Graciela, also needs a shout out. The flour used is local, making EPM a resort that encouraged sustainable and local vendors when possible. Yellow boards are used with only yellow knives to prep raw chicken. This is especially important to staff because their ultimate goal is to be #1 in all of Cancun. Read the latest reviews for Excellence Playa Mujeres in Cancun, MX on WeddingWire. This is the dishwashing area for pots and pans - so clean and dry! Now £242 on Tripadvisor: Excellence Playa Mujeres, Playa Mujeres. The island is primarily for chocolate work. They take great care with the high expectations and standards set for food and beverage not just at the front of the house that all guests experience but also the back of the house where the magic happens. Here, fillings such as creams, curds, and the like are prepared and assembled with baked pastries. 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